So I’ve been thinking about wikis quite a bit lately; more than I would like to given other demands on my time, but at least those thoughts will make posting this week’s blog a little easier.
For my group’s wiki project one of the requested features has been hard to completely deliver on. Our client wanted to remove post-it note clutter from the reference desk while maintaining the timely and time-saving advice that such a note can have as shifts change over the course of the day. Thus, we designed the homepage to reflect this request. However, harnessing the chaos of clutter is proving to be a difficult task. What I’ve learned from this is that someone will need to manage the content regardless of the medium. In other words, it’s easy to put something on a wiki and appoint someone to manage it, but in this situation the value comes from someone managing the content, not the fact that it’s on a wiki. If we/I could figure out how to make content disappear after say four weeks, then our homepage would really be adding something.
Also, on my mind pertaining to the topic of wikis is the issue of a wiki as a public space and the ironical stability of electronic information. I was thinking about bulletin boards yesterday. Papers overlapped, sarcastic remarks in the margins of advertisements, slips with phone numbers on them for guitar lessons…you get the picture. Conceivably anyone could post a piece of paper on a bulletin board. Conceivably anyone could grab a library book off the shelf and rip out a few pages for his/her own discretionary use. Is such malfeasance possible in the realm of electronic information? Not really. A library website would need to be hacked to be altered, and an ebook could fall prey to the vagaries of electronic file storage. But the fact remains that you won’t be seeing Joe Patron using the last page of the Great Gatsby to blow his nose if that last page is on his PC monitor. At least that’s how I imagine my DISCARDED copy getting “edited.” I digress. So electronic information though it is dynamic and rapidly changing does not accumulate the marginalia of the print medium—It’s impervious to the nonchalant wear and tear that marks our favorite stories and our fleeting impulses (in the case of the bulletin board). The wiki as a public space is a move to the middle of the spectrum that I’ve tried to illustrate. I don’t know if it’s better or worse, but does seem a bit more human.